DVLA BUSINESS PLAN 2013-14

Find out more about cookies or hide this message. ICT is an umbrella term that includes any communication device or application, encompassing computer and network hardware and software, cellular phones, satellite systems, radio, television and the various services and applications associated with them. The EU is an economic and political union or confederation of 27 member states, which are located primarily in Europe. The agency Chief Executive and Accounting Officer chairs an executive board EB of six executive and two non-executive directors. Related content Collection Department for Transport business plans. There is uncertainty over the scale and scope of the staff time and cost we will have to bear through transition to a new shared service provider and preparation for migration to a new IT platform.

Intangible assets are also capital purchases but do not have a physical substance, for example software licence, project development. Find out more about cookies or hide this message. This publication is licensed under the terms of the Open Government Licence v3. Business plan to PDF , 4. Thank you for your feedback. VED also commonly known as vehicle tax. Our business plan provides quarterly updates on performance against business objectives.

This in turn, will involve working relentlessly to:. These groups are accountable to the EB for the delivery of the Agency:. Heavy goods vehicle road user levy. It will help us if you say what assistive technology you use.

DfT have commenced the search for my replacement whose responsibility it will be to deliver this plan and lead the agency forward. We will mitigate these risks by giving early warning and access to a wide range of reviewers to our plaj during the process, so that we present and validate evidence to show that we are pursuing a best value approach. The government has set its departments and executive agencies a number of targets to achieve, the Greening Government Commitments GGC. Businexs DFT Digital Strategy puts in place a series of checks and assurance reviews to ensure investment is well focused before too much money is spent.

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If you use assistive technology such as a screen reader and need a version of this document in a more accessible format, please email alternative. The principles of Civil Service Reform, Digital by Default, efficiency growth and open data agendas shape and drive the change portfolio.

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We will continue to be the main contact point with DfT and ministers and ensure compliance with regulation and consultation principles. Heavy goods vehicle road user levy. DVLA also supports the police and intelligence authorities in dealing with vehicle related crime. Thank you for your feedback.

As well as ongoing improvements in energy efficiency, DVLA has significant initiatives in progress:. To go further, we now need to become an organisation that is digital by default.

dvla business plan 2013-14

Find out more about cookies or hide this message. This is about establishing a more transparent and robust system for monitoring the performance of the Highways Agency leading to a more effective strategic road network for all road users.

dvla business plan 2013-14

There are increasing environmental, economic and social pressures and the agency is developing 2013-41 business in a way that will enable it to succeed. This will mean the phased closure of 39 local offices.

We will be losing experienced staff when local offices close, this increases the risk that Swansea lack or fail to retain the range of capability needed. Supporting delivery of our plan 6. We will continue good practices such as water auditing, replacing valves where appropriate and monitoring the consumption checking for unusual patterns or possible leaks. Where we have identified any third party copyright dval you will need to obtain permission from the copyright holders concerned.

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DVLA business plan 2013 to 2014

Customers will continue to receive high levels of service but through predominantly digital channels. Home Government Government reform Civil service reform. Modernisation will mean centralising work in Swansea and will lead to efficiency savings.

To check on the availability of DVLA personalised registrations please visit our website www. The Department also published on the same day the first performance specification for the strategic road network which sets out five outcomes and underlying key performance deliverables 203-14 this network for the period To help us improve GOV.

dvla business plan 2013-14

During the year we will work to ensure the agency and its staff have the skills and structures needed to manage this transfer, the new systems and the new contracts and support arrangements we need to dv,a.

It details our 16 key performance measures and 19 customer service measures. It gives our customers a more transparent picture of where the agency is heading and how we perform during the year.

Ministerial Statements

DVLA casework encompasses a wide plaan of diverse and detailed driver and vehicle customer communications. We are also planning to introduce digital and assisted digital transactions for our customers in Northern Ireland, improving service quality and convenience. Our corporate documents now provide information that is more accessible.

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