You can think of this as the top level view of the decision that needs to be made. Here potential future problems are anticipated and preventative actions are developed what will the result be. Please enter your name here. To break through this traditional pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental questions are reflected:. Kepner-Tregoe’s expertise in improving Product Quality and Overall Equipment Effectiveness OEE can help diagnose some of your most complex issues to give your company unbeatable competitive advantage and lower conversion cost. At this point, you are simply going to identify the concerns that are involved in the decision, and you are going to outline the priorities that you have in this case. Add a link to this page on your website:

Kepner Tregoe Method , 4. How many decisions do you make in a day? Kepner-Tregoe’s unique blend of consulting and training can help you lower per-unit costs, improve production reliability and increase capacity. Free Strategy Skills Resources See the full list of Strategy Skills eBooks, templates and checklists available for free download right now. Now it is time to make a decision. After reading you will understand the basics of this powerful problem solving tool.

A list of the practical implications must be complied and for each item, identify the best way to prevent it occurring.

It must be integrated into the way work is done to clearly communicate and support when and how new skills should be used back on the job. With a final decision made, you are going to move into potential problem analysis before you even put the decision into action. Do you recognize the practical explanation or do you have more suggestions?

kepner tregoe problem solving and decision making template

I have used it all the time along my career as a manager of organizations, with extreme success. This step in the process is all about risk analysis. With a good idea of what exactly is going on, the other matter to deal with here is to sort out your priorities. When you use this matrix to guide your thinking when facing a particularly important decision, you will be able maklng frame the question at hand in a number of important ways.


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kepner tregoe problem solving template –

Throughout the centuries mankind has learned to deal with complexity and to directly anticipate on this. While the KT Decision Analysis template is used to present purchase ideas to the steering committee, the focus is less on the templates than on the conversations about the information and documentation gathered in the templates.

Many of the old Total Quality Management tools are also useful for solving problems and making good management decisions.

Free Strategy Skills Resources See the full list of Strategy Skills eBooks, templates and checklists available for free download right now.

Problem Solving and Decision Making – Kepner-Tregoe

Once you have completed the necessary steps in order to think about your choice from a variety of angles, you should have the confidence needed to make the right selection. Decisions are a regular part of life, and a regular part of business. While the Kepner-Tregoe Matrix can become quite complex depending on how many factors are involved in a given decision, the basis of the model comes down to four steps.

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Through research Charles Kepner and Benjamin Tregoe discovered that the registration of a problem is not a uniform process. Increasing the profitability of your company begins with maximizing the ROI of your equipment assets. Once all of the options have been laid out in front of you, the final decision can be made. Cause and Effect Analysis. Step Two — Problem Analysis: Always up-to-date with our latest practical posts and updates? Given the importance of decisions in business, it only makes sense to use tools like the Kepner-Tregoe Matrix to assist in the process.


No tool can guarantee that you will make the right decision every time — no one makes the right choice every time — but being familiar with tools such as this is a big step in the right direction.

Kepner Tregoe Problem Solving Template

Kepner Tregoe Method maaking, 4. Let KT take your continuous improvement program from template misery to people-driven, problem solving performance. Define the problem and determine its root cause. The best of the alternatives is further scrutinized against negative consequences and actions are proposed to minimize the risk. Financial Planning May 16, When it has become clear which tasks are to be prioritized action list preparations can be made for potential problems.

As a consequence, the traditional thinking pattern became a part of human nature.

New skills must be embedded into everyday business processes. Often there is pressure of time to solve the problems and it is debatable what the right way of solving these problems is. However, just as was the case with the first step, ad would be a mistake. Moreover, it also helps improve clear communications with customer and suppliers, production quality, customer service and anything related to maintenance and repairs.

kepner tregoe problem solving and decision making template

How many decisions do you make in a day?